Our customers mean the world to us and we thought it would be nice to say, “thank you for shopping with us”.
We have details about the whys and wherefores of how the reward points work below, but for those whose time is fleeting we have compiled an "at a glance".
• Automatic enrolment; You don't have to do anything, other than earn your points and then spend them!
• Earn 1 point for every 25p spent. (Equates to approx 4% discount).
• Redeem your points in multiples of 100 (100 Reward Points = £1).
• Points not accrued / redeemable against tax or shipping costs.
• You MUST be logged into your account to earn and redeem your points.
• Checking out as a guest will NOT accrue points for you.
• Reward Points are exclusively for online use.
What Is It?
It is a loyalty scheme, whereby every time you login and spend on design-a-cake.co.uk you accrue points. These points are redeemable, as a discount, against future purchases.
Each product on the website has a set number of loyalty points you will collect if you purchase it. The number of points available is shown on the individual products' page and is equivalent to 1 Reward Point for every full 25p spent. See image below.
What Do I Have To Do?
If you have created an account on design-a-cake.co.uk, you have already done your bit. Whenever a customer account is created reward points are automatically associated to any orders placed through that account.
You can see your reward points balance by logging into your account, your points are displayed underneath your recent orders. See image below.
How Does It Work?
When you have finished building your order you will be able to see the number of reward points you have earned on the basket page. See image below.
The points associated with the order will appear in your account as pending, until you order has been completed i.e. we have shipped your order to you. The moment your order is complete, your points will become available for you to spend.
So now you have earned your points, let's deal with the important part; spending them!
To redeem against your current order, simply enter the number of points you wish to use in the field provided and click "Apply Points". The value of the points will then be subtracted from the cost of your order. Hey presto! Discount applied. See image below.
Handy Hint: Applying Reward Points to your order naturally reduces its cost. So remember to keep an eye on whether you still qualify for free postage after the discount has been applied.
Reward Points are associated with a single account and are therefore non-transferable.
Checking out as a guest will not accrue points.
Orders placed via the telephone or instore will not accrue points.
Reward Points are only reedemable on design-a-cake.co.uk.
Reward Points have no expiration date.
Reward Points cannot be used against postage costs or VAT.
Reward Points have no monetary (cash) value.