Covid-19 Outbreak : Updates To Trading
We are maintaining strict social distancing measures at our warehousing locations, please be assured that we are working hard to deal with orders as soon as possible.
*Until further notice, due to staff limitations, we are unable to take telephone orders.
Due to parcel collection limits imposed on us by DPD we can no longer guarantee that "Express" orders will leave us in the usual time frame.
Express orders will still be prioritised over standard orders.
All orders are taking between 1-5 working days to process and ship. To avoid disappointment please place your order in plenty of time.
We will continually monitor and update any changes and we appreciate your patience during this difficult time.
Our Washington Shop will re-open on Wednesday 2nd December.
Please check our Washington Shop page or social media for updates on trading times.
Our "Call & Collect" service from the shop will remain in place until we reopen - Contact us on: 0191 4179697 for full details.
About Postage and Packaging Charges
For orders under our Free Post limit:
- £4.99 for Standard Service
- £6.99 for Express Service
- Remote regions, dependent territories, and Republic of Ireland have special rates
All charges are made clear on the Basket Page.