Christmas Delivery Information

In the busy period leading up to Christmas, please allow for potential courier delays when placing your order.

Please be aware our sales office & warehouse distribution will be closed from Monday 24th December 2018 to Wednesday 2nd January 2019.
Any orders placed within this timeframe will be processed from Wednesday 2nd January 2019.

Express Delivery Orders placed on Thursday 20th December after 2pm will arrive on or after Monday 24th December 2018*
Express Delivery Orders placed on Friday 21st December after 2pm will arrive on or after Wednesday 2nd January 2019*
*Applies to Mainland UK Only - except 'UK Delivery Exception' areas.

Standard Delivery Orders will be shipped as soon as possible; please do not include the closure period within the working day delivery timeframe.

  • About Postage and Packaging Charges

    For orders under our Free Post limit:

    • £4.99 for Standard Service
    • £6.99 for Express Service
    • Remote regions, dependent territories, and Republic of Ireland have special rates

    All charges are made clear on the Basket Page.

  • Need advice?

    • Need to know more about a product?
      Phone 0191 417 9697, Monday - Saturday : 9am to 5pm / Sunday : 10am to 4pm
    • Query with your order?
      Phone 0191 417 1572, Monday to Friday : 9am to 4pm

    Or use our Contact Form and we'll sort out any queries you have.

  • Follow Us


This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.