Covid-19 Outbreak : Updates To Trading

Our website is trading as normal.*
We are maintaining strict social distancing measures at our warehousing locations, please be assured that we are working hard to deal with orders as soon as possible.
*Until further notice, due to staff limitations, we are unable to take telephone orders.
Express orders may be delayed by 24 hours but will still be prioritised over standard orders.
Standard orders are taking between 2-5 working days to process and ship. To avoid disappointment please place your order in plenty of time.

We will continually monitor and update any changes and we appreciate your patience during this difficult time.


Our Washington Shop is now open!

Please take note of our reduced opening times and government guideline measures when visiting.

  • About Postage and Packaging Charges

    For orders under our Free Post limit:

    • £4.99 for Standard Service
    • £6.99 for Express Service
    • Remote regions, dependent territories, and Republic of Ireland have special rates

    All charges are made clear on the Basket Page.

  • Need advice?

    • Need to know more about a product?
      Phone 0191 417 9697, Monday - Saturday : 9am to 5pm / Sunday : 10am to 4pm
    • Query with your order?
      Phone 0191 417 1572, Monday to Friday : 9am to 4pm

    Or use our Contact Form and we'll sort out any queries you have.

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