All About Postage

Here at Design A Cake we do not like to make promises we can't keep. This is why you won’t see “Guaranteed Next Day Delivery” emblazoned all over our website. All express orders placed by 2pm will leave us the same day. Standard delivery orders will be shipped within 2 working days.

For UK Mainland* customers, orders placed before 2pm (Monday - Thursday) have a very good chance of landing on your doorstep the very next day if you choose our express service. All express parcels are shipped via DPD. All standard shipping will be despatched via Royal Mail, Tuffnels or DX depending on size of order.

UK Mainland* Customers

  • There is no charge for multiple parcel deliveries.
  • There is no restriction on weight of order.
  • There is no minimum order requirement.
  • Express Delivery orders are prioritised over Standard Delivery orders.
  • When dispatched, all courier parcels are sent on a 24 hour service.
  • Item sku's marked with an * (eg. *PWK-0213) may be shipped separately from the rest of your order. Express delivery may not be available on these products.

Everywhere Else

There is a delivery charge, but it's very reasonable. All costs are shown on the Basket Page as you build your order.

And finally…

We aim to deal with all orders as soon as possible, there are however, understandable exceptions from this:

  • Orders placed using "Express" services reference next working day and not the next calendar day.
  • As a rule, orders placed before 2pm on a Friday can be expected to arrive no sooner than the following Monday, orders placed after 2pm on a Friday can be expected no sooner than the following Tuesday.
  • As a rule, orders placed using "Express" services on a Saturday & Sunday can be expected on the following Tuesday.
  • Interruptions of service due to Public Holidays, Bank Holidays or extreme weather conditions. (Information will be posted to the website on these occasions).

*Some areas are considered Remote Regions and are an exception to the free post rule. See our Postage Policy for mainland exception postcodes.

Final order value after all discounts and Reward Points have been applied.

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